At Forex Canada ( “ Forex Canada ” , “ we ” , “ us ” ) the personal data about our customers and visitors to our website are processed (“ you ”). We endeavor to treat your personal data carefully, to keep it safe and to comply with data protection rights.

Forex Canada is a company that deals with performance marketing and lead generation on the Internet. Our small office is in Toronto and we aim to have subsidiaries across all states in Canada.

Information about this policy

The purpose of this policy is to explain when, why and how we process information relating to you ( ” Personal Data ” ). It also contains important information about your legal rights. This policy is not intended to override any terms of any contract you have entered into with us or any rights you may have under data protection laws.

Click on a topic in the list below to learn more about each topic by following the various links. We have marked sections of the policy to make it easier for you to navigate to the information that is most relevant to you.


  1. Who is responsible for maintaining your personal data?
  2. Which personal data do we process?
  3. What do we use your personal data for and when do we process it?
  4. Who do we share your personal data with?
  5. International data transfers
  6. Direct marketing
  7. How long do we keep your personal data?
  8. What are your rights?
  9. Cookie Policy – Appendix

1.  Who is responsible for maintaining your personal data?

Forex Canada Ltd, based at 809 Manning Ave, Toronto, ON M6J 2K6, Canada, is primarily responsible for your personal data (your data controller). Data controller means the company that determines the means and purposes of processing personal data.

You should be aware that although we are generally responsible for maintaining your personal data, information can be stored in databases that other companies have access to. When accessing your personal data, all companies adhere to the standards set out in this policy.

2.  Which personal data do we process?

We can process the following personal data about you:

  • Surname
  • Date of birth
  • E-mail address
  • password
  • IP address
  • Location data
  • Website usage
  • gender
  • Age
  • job
  • Personal preferences and opinions

3.  What do we use your personal data for and when do we process it?

Forex Canada collects information directly from you when you use our services or visit our websites.

We use your personal data to:

  • Send promotional emails about products and services. See also section 6 below on direct marketing.
  •  To analyze information in our systems and databases in order to improve the way in which we conduct our business and operate our websites based on the preferences of the users in order to offer a better service and a better user experience.
  • To improve and target advertising that you receive from us.
  • To register you for a chat forum or a community, insofar as we make it available, in which you can make comments.
  • to fulfill or exercise our legal obligations or rights.

We will only process your personal data for the purposes stated in this section 3 and only if we are convinced that:

  • You have given us your consent to use the data in this way, or
  • our use of your personal data is necessary to support the ‘legitimate interests’ we have as a company (e.g. to improve our products or to carry out analyzes on our data sets) in a way that is proportionate to yours Respects privacy.

4.  Who do we share your personal data with?

We work with numerous third parties who help us manage our business and provide our services. These third parties may need access to your personal data from time to time:

  • Our analytics service providers (such as Google, Hotjar and VWO) who process personal data for their own purposes as data controllers. Please refer to our Cookie Policy in the appendix below to find out how you can prevent analytics providers from accessing your personal data.
  • Service providers or data processors who process your personal data based on our instructions, e.g. B. Cloud services.
  •  When we are required to disclose to comply with a legal obligation or to protect our interests or safety.
  • When we sell, buy or restructure companies or assets, or when our assets are acquired by a third party, including a potential seller or buyer.

5. International transfers of data

International data transfers mean that personal data is transferred to a country outside the European Union.

As set out in Section 4 above, we can give third parties who are located outside the European Union access to your personal data.

We can also pass on your personal data if we receive a legal or regulatory requirement from a foreign law enforcement agency outside the European Union.

We will always take steps to ensure that international data transfers are carried out in a way that protects your rights and interests. Requests for information that we receive from law enforcement or regulatory agencies are carefully checked before personal data is disclosed.

You have the right to request further information from us about the security measures mentioned above. Contact us (see section 8) if you would like further information.

6. Direct Marketing

We use your personal data to send you direct marketing communications about products and services that we and our partners offer in relation to, for example, forex trading, online trading and financial services. This can take the form of email or targeted online advertising.

In some cases, your personal data is processed on the basis of our legitimate interests (see section 3 above). As far as provided by law, this is based on your consent.

You always have the right to decline further direct marketing. You can use the opt-out link found in all direct marketing communications or by contacting us (see section 8).

We take steps to limit direct marketing to a reasonable and proportionate level and to send you communications that we believe may be of interest or relevance to you based on the information we have about you.

7.  How long do we keep your personal data?

We will keep your personal data for as long as is reasonably necessary based on the purposes set out in Section 3 of this Policy.

We may keep your personal data for a certain period of time, for example to meet legal, tax or accounting requirements.

We have a data retention policy for data entrusted to us. If your personal data is no longer required, we will ensure that it is securely resolved or anonymized.

8.  What are your rights?

You have various rights with regard to your personal data. For more information on each of these rights, see the table below.

To exercise your rights, you can contact us by email at [email protected] or write to Forex Canada at the address given in section 1 above.

Please note the following if you want to exercise your rights:

Law What this means
Access You can ask us:

  • to confirm whether we are processing your personal data,
  • To give you a copy of this data,
  • To give you more information about your personal data, e.g. B. what data we have, what we use it for, with whom we pass it on, whether we transfer it to countries outside the EU and how we protect it, how long we keep it, what rights you have, how you can file a complaint where we received your data from and whether we have carried out automated decision-making or profiling, unless this information has already been provided to you in this policy.
Rectification You can ask us to correct incorrect personal data.Possibly. we check the accuracy of the data before we make a correction.
deletion You can ask us to delete your personal data, but only:

  • if they are no longer required for the purposes for which they were collected, or
  • if you have withdrawn your consent (if the processing was based on consent) or
  • after successfully exercising the right to object (see ‘Objection’ below) or
  • they have been processed unlawfully or
  • to comply with a legal obligation.

We are not obliged to comply with your request for deletion of your personal data if the processing of your personal data is necessary to:

  • to comply with a legal obligation or
  • to assert, exercise or defend legal claims.

There are certain other circumstances under which we are not required to comply with your request for deletion, although these are the two most likely circumstances under which we would refuse to do so.

Restriction You can ask us to restrict (i.e. keep, but not use) your personal data, but only if:

  • the accuracy of which is contested (see correction) so that we can check its accuracy, or
  • the processing is unlawful, but you do not want the data to be deleted, or
  • the personal data is no longer required for the purposes for which it was collected, but we still have to assert, exercise or defend legal claims, or
  • You have exercised your right of objection and the examination of the overriding reasons has not yet been completed.

We can continue to use your personal data after a request for restriction:

  • if we have your consent or
  • to assert, exercise or defend legal claims, or
  • to protect the rights of another natural or legal person.
Transferability You can ask us to provide you with your personal data in a structured, commonly used and machine-readable format or to have your personal data transmitted directly to another data controller, but only if:

  • the processing is based on your consent or on the performance of a contract concluded with you and
  • the processing is carried out by automatic means.
Contradiction You can object to the processing of your personal data, which is based on the legal basis of our ‘legitimate interests’, if you are of the opinion that your fundamental rights and freedoms outweigh our legitimate interests.We have the opportunity to prove that we have compelling legitimate interests that take precedence over your rights and freedoms.
International data transfers You can ask us for a copy or a reference to the security measures under which your personal data is transferred to countries outside the European Economic Area.We may redact data transfer agreements or related documents for reasons of business sensitivity (ie obscure certain information contained in these documents).
Supervisory authority You have the right to complain to the responsible local supervisory authority about our processing of your personal data.We ask you to try first to solve problems with us first, although you are always entitled to contact your supervisory authority.

9. Cookie Policy – Appendix A

We use cookies

We use cookies in order to offer you the full range of functions when you visit our website, to recognize your preferences and to make our website more pleasant to use.

What are cookies?

A cookie, pixel or similar technology is a small file or information that is stored on your computer or device when you visit our website. This allows our website to remember your actions and settings (such as login, language, font size and other display settings) over a certain period of time, so that you do not have to enter them again and again when you return to the website or browse from one page to another .

Your options

By using our website, you consent to the use and storage of cookies on your computer or device.

In general, you can view our website without cookies, although certain parts of the website may not work properly or navigation may be slower.

If you do not want cookies to be stored on your computer or device, you can deactivate the corresponding option in the system settings of your browser. You can also delete stored cookies at any time in the system settings of your browser.

Further information on deactivating or deleting cookies can be found here: However, we would like to point out that the functionality of our offers may be restricted if you do not accept cookies.

Categories of cookies

We use cookies for different purposes and with different functions.

Some cookies:

  • are technically necessary (technical necessity)
  • are stored and used for a certain period of time (storage period)
  • are filed and saved by us or a third party (cookie provider).

Technical necessity

Cookies that are technically

  • Necessary : We use certain cookies because they are essential for the website and its functions to function properly. These cookies are automatically stored on your computer or device when you access the website or a certain function, unless you have set your browser to reject cookies.
  • Not necessary : Cookies that are not absolutely necessary are stored on your computer or device in order to improve the convenience and performance of our website or to save certain settings you have made. We also use cookies that are technically not absolutely necessary to receive information about the frequency of use of certain areas of our website so that we can adapt to your needs and requirements in a more targeted manner.

Storage period

Session cookies Some cookies are only required for the duration of your visit to our website. These are so-called session cookies. They will be deleted or become invalid as soon as you leave our website or your current session expires. Session cookies are used, for example, to store certain information during your session.

Persistent cookies Some cookies are stored for a longer period of time. For example, when you visit our website again later, it is recognized and saved settings can be accessed. This allows you to access websites faster or more conveniently. For example, you do not have to set certain options again, such as the language you have chosen. Persistent cookies are automatically deleted after a predetermined time.

Flow cookies: These cookies are used for communication between our internal servers within our group of companies. They are stored on your computer or device when you start navigating the website and are deleted when you finish navigating the website. Flow cookies receive a unique identification number, but do not allow any conclusions to be drawn about the respective customer or user.

Cookie provider

Provider cookies: These are cookies that are stored by us or the operator of our website commissioned by us.

Third-party cookies Third-party cookies are stored and used by other organizations or websites, such as web analytics tools. External providers can also use cookies to display advertising or to integrate content from social networks, such as B. Social plugins. You can find more information about web analytics tools and measuring reach below in this Cookie Policy.

Use of cookies for web analytics and range measurement

We use Google Analytics, a web analytics service from Google Inc. ( ” Google “). Google Analytics uses cookies to measure the frequency of use of certain areas of our website and to recognize preferences. The information generated by the cookie about your use of this website (including your abbreviated IP address) is transmitted to a Google server in the United States and stored there. Google uses this information to analyze your use of the website, to compile reports on the activities on the website for us and to provide other services related to the use of the website and the internet. In addition, Google can transmit this information to third parties if this is required by law or if third parties process this data on behalf of Google.

You can deactivate Google Analytics using a browser add-on if you do not want the website analysis to be carried out. You can download the add-on here:

This add-on saves “ opt-out ” information on your device so that your deactivation of Google Analytics is complied with. Please note that this type of ” opt-out ” only deactivates Google Analytics for the device and browser from which the opt-out was activated. Furthermore, you may have to reactivate it if you delete cookies on your device.

Our most common cookies are:

Name of the cookie Cookie provider purpose
Google Analytics Google This cookie is stored by Google. This enables our website to find out information about the use of our website by our users, such as: B. the time of the visit, the pages visited, whether the user has visited them before and the websites that were visited before visiting our website.
Facebook pixel Facebook This cookie is stored by Facebook. This allows our website to assess, optimize and develop the target group for advertising campaigns on Facebook.
One signal One signal This cookie is stored by One Signal. This enables our website to remember that you have signed up to receive push notifications. This also helps with the delivery of personalized notifications.
VWO VWO This cookie is stored by VWO. VWO places cookies in the end user’s and customer’s browser in order to identify the user. Cookies do not contain your personal data. Mechanisms such as web storage in the browser can also collect and save information locally on your device.
Hotjar Hotjar This cookie is stored by Hotjar. As a result, non-personal data is collected with the aim of giving you a better experience on the website, diagnosing technical problems and analyzing trends.
Unbounce ForexCanada Unbounce is a tool that helps us develop better landing pages. Unbounce cookies are used to collect non-personally identifiable information that is used to improve the landing pages and offer a better experience.
AdWords AdWords AdWords is used to activate Google’s PPC (Pay per Click) campaigns.
Double click Double click Double Click is used for advertising media and for advertising on multiple ad servers.

Version 1.0. 06 November 2020